First of all, congratulations on your new project, the second branch of Pooch Park! And thank you very much for agreeing to be featured in Stilettos to Sweets!
It's a pleasure! Thank you also for featuring Pooch Park.
Can you tell us what exactly is Pooch Park?
Pooch Park is a dog and cat day care and boarding facility. We also provide professional grooming services, basic obedience training, funeral services, pet supplies, and more!
How did you start it? Was it a need that you felt you needed to address?
It started with a need. The need for a place to leave my dogs somewhere for a couple of hours when I bring them and I have to do errands. Then from the day care idea, other services soon followed.
The first shop is in Julia Vargas, I know that it's not inside a mall, was it difficult to attract clients?
It is very difficult to attract clients in the beginning. However, through consistent high quality products and services, we were able to maintain our high customer retention rate and customer referrals.
How does it feel that you have already opened up your second branch?
It really feels good. It is hard but it is very challenging, exciting, and fulfilling opening my second branch. It's really a dream come true.
You are a breeder of Miniature Schnauzers, do you still breed until now?
Yes I still breed Miniature Schnauzers. However, I only breed once a year to maintain and safe guard the health of the mom and pups.
Back to Pooch Park, the Metro East branch is actually bigger than J Vargas, and you finally have a vet clinic. Why so?
Pooch Park drives to provide solutions to customer needs. Therefore, we aim to be a one stop shop for all your dog and cat needs. I've really wanted to have a vet clinic for the longest time, but the first branch doesn't have enough space for it. So when I opened the Metro East branch, I made sure to include it in our services.
Pooch Park is known for the quality of products, services and how you treat your clients, both humans and animals, what are we suppose to expect from the second branch of Pooch Park?
Customers can expect the same high quality of products and services. We always give very high importance to your pet's health and care. Customers are also assured that Pooch Park will continue to innovate and improve its products and services to further share love and care to animals and at the same time provide services to pet owners.
What can you suggest to dog owners who are a bit hesitant to bring their dog to specialty stores like you?
Please do not hesitate to approach Pooch Park. We treat customers as our friends and their pets like our very own. Also, our products and services are reasonable priced.
What tips can you give to people who would like to purchase their very own pet?
For first time pet owners, research on the breed that you're interested in. Every breed has different characteristics. These characteristics must suit your lifestyle. For example, a lolo or lola would not like a siberian husky that needs lots of exercise. An active person who wants to take his or her pet to hikings or trekkings would not like a shihtzu for those activities.
Any last words to your current and future clients?
I want to thank all our supporters, our clients, for believing and supporting Pooch Park. It has been a wonderful 2 years. They make us want to attain more so we become better. To those who are still curious and are interested in what Pooch Park is, I would like to invite you in behalf of the staff of Pooch Park to visit us in any of our two branches. It's worth the travel, and rest assured we will treat your dogs and cats with utmost care.
Pooch Park Doggie Day Care
J Vargas- #181 Auto Depot, Julia Vargas Ave., Pasig
910-5036 or (0922) 9663320
Metro East- Level 4 Robinsons Metro East, Marcos Highway, Pasig
6477025 or (0922) 3024566
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